Our Immigration Legal Services Program will suspend all in-person activities during COVID-19 Bay Area “Shelter in Place” Mandate

CARECEN SF will be providing LIMITED Immigration Legal Consultations BY PHONE ONLY during our drop-in Legal Consultation hours: Monday–Friday, 9am–11am.

The process will be as follows:

  • Please Call (415) 642-4400, 9am–11am to ask for a phone consultation
  • You will be screened by the receptionist. If possible, she will connect you to a legal staff member.
  • Our legal staff will call you only once. Make sure to stay close to your phone

Please note that there is limited capacity so we will be providing only limited consultation, and we may not be able to connect with everyone who calls. Please be patient with the team.

We will continue to work with our existing client base. When appropriate, we will follow-up individually with our clients regarding their case, and to address any questions and provide other critical information.

We will not be taking new clients until our offices open.

Updated information from the various immigration offices as of 03/18/2020:

Immigration court:

  • All non-detained hearings (including merits) are postponed. This is across the United States.
  • Detained cases are still moving forward.
  • The Sacramento immigration court is closed.
  • EOIR tweeted that the case info hotline (1-800-898-7180) and online application system https://portal.eoir.justice.gov/ may not be updated for cases postponed due to the closures.
  • For more information, visit the new page created by EOIR –  immigration court closures page.
  • Updates on the immigration courts will be announced via Twitter (@DOJ_EOIR) and Facebook (Executive Office for Immigration Review) and their website.

ICE check-ins:

  • ICE is temporarily rescheduling in-person appointments of non-detained individuals.
  • ICE will temporarily allow the filing of Form I-246, Application for Stay of Deportation or Removal, through the mail accompanied by money orders, certified funds, or requests for fee waivers only.
  • ICE will accept bonds at locations with “bond windows.”  The ICE office at 630 Sansome has a “bond window.” Only the individual appearing to post the bonds will be permitted to enter the office.
  • Additional information on the ICE COVID-19 response.

USCIS/Asylum/Biometrics – all offices around the United States are closed

  • Starting 03/18/2020 USCIS is suspending in-person services at its field offices, asylum offices and Application Support Centers (ASCs). This suspension of services will be effective until at least April 1. In the meantime, USCIS will provide limited emergency services. Please call the Contact Center for assistance with emergency services.
  • USCIS field offices will send de-scheduling notices to applicants and petitioners with scheduled appointments and naturalization ceremonies impacted by this closure. All applicants will be rescheduled when USCIS resumes normal operations.
  • USCIS asylum offices will send interview cancellation notices and automatically reschedule asylum interviews. When the interview is rescheduled, asylum applicants will receive a new interview notice with the new time, date and location of the interview.
  • USCIS will automatically reschedule ASC appointments (fingerprint appointments) due to the office closure. You will receive a new appointment letter in the mail.
  • Individuals who had InfoPass or other appointments must reschedule through the USCIS Contact Center once field offices are open to the public again.

Please check to see if your field office has been reopened before reaching out to the USCIS Contact Center.

Last, please note that updates from the various immigration offices are happening daily (even hourly) and therefore we cannot guarantee that this information is up to date. However, because of to the importance of providing the community the most up to date information, we will do our best to keep the information current.